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Installation

Training

On-going Support and services

 



Implementation Plan
Executive Data follows a strict implementation plan to minimize interruption of your firm’s work routine, and to ensure that staff receive the necessary training to start using the new system quickly and effectively.

The Project Engineer
Each firm is assigned an Executive Data Customer Engineer (CE), who is responsible for satisfying the firm’s needs. Our Customer Engineers are seasoned experts, and certified in one or more product lines, such as Novell NetWare, Microsoft Applications, and WordPerfect. The CE takes responsibility for managing all aspects of the installation, including site wiring, pre-configuring the file server, data conversion, installation of hardware and software, and training of your staff.

Server Hardware Setup
File Servers and Communication Servers are setup; memory, option boards and modems are installed; then the server is burned-in and tested in Executive Data’s facility.

Network Server Configuration
Executive Data pre-configures the file server with Novell or Windows NT, plus administration utilities and software applications for system management, archival tape backup and virus protection. Executive Data engineers establish database directory structures and configure network security controls.

Attorney Desktop
Server-based software applications, such as word processing, document management, e-mail, etc. are set up prior to going on-site.

Third Party
Third party applications include software not part of the standard legal desktop. Applications such as courthouse filing or legal research software, are loaded tested and integrated with the network server and the user’s desktop.

Other Installation Services:

Site Wiring: Executive Data will perform any necessary site wiring for network cabling, using a reliable, experienced subcontractor. After completion, wiring is certified by Executive Data.

Servers: Executive Data personnel arrive on-site and install the file server and subsystems in a convenient location.

Workstations: Once your staff has been trained, the old workstations will be removed and new Executive Data PCs installed and configured to each user’s needs.

Final Walk Through: Executive Data staff will go through a check list with key firm staff to ensure that all outstanding issues and problems have been taken care off while the Customer Engineer is still on-site, and get all necessary sign-offs.

Executive Data delivers hassle-free PerfectLaw network installations. Whenever possible, Executive Data schedules installations after hours so as not to interrupt your business day. File servers are pre-configured with software and all systems are tested for a painless installation and trouble-free system.

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